Corporate governance

Grievance & Reporting Channels

Choose the correct official mailbox for privacy, governance, security or workplace concerns.

Professional healthcare and business imageryCELAXIS / CONNECTED EXPERTISE
Dedicated correspondence

Clear channels. Appropriate confidentiality.

Use the relevant Celaxis functional email address. Where a complaint relates to a regulated process or signed contract, the applicable legal or contractual procedure continues to apply.

01 / REPORTING CHANNEL

Personal data & privacy

Questions about personal information shared through the corporate website, access or correction requests, and lawful consent-related enquiries.

privacy@celaxishealthcare.co.in ↗

This is a functional contact mailbox. Any legally required responsible-person designation and disclosure is managed separately.

02 / REPORTING CHANNEL

Corporate grievance & escalation

Escalate concerns regarding corporate communication, public website information, service routing or unresolved general enquiries.

grievance@celaxishealthcare.co.in ↗

Complaints connected with an existing commercial agreement continue to follow its agreed escalation and dispute provisions.

04 / REPORTING CHANNEL

Information security reports

Report suspected vulnerabilities, phishing, unauthorised access or security-related concerns about Celaxis systems and public digital channels.

security@celaxishealthcare.co.in ↗

Do not include passwords, credentials, exploits, patient records or other sensitive attachments in the first message.

05 / REPORTING CHANNEL

Employee grievance & HR

Workplace and employment complaints concerning employment administration, payroll, working conditions or HR matters, excluding confidential POSH reports.

employee.grievance@celaxishealthcare.co.in ↗

For routine HR enquiries: hr@celaxishealthcare.co.in. The applicable employment policy, employer and statutory redressal route govern each case.

06 / REPORTING CHANNEL

Confidential workplace sexual-harassment complaints

Dedicated confidential intake for workplace sexual-harassment complaints. Communications must be routed only to personnel authorised to handle such matters.

posh@celaxishealthcare.co.in ↗

The mailbox is not a substitute for constitution of the Internal Committee, prescribed complaint procedure or other statutory requirements under applicable law.

How to raise a concern

Share your name and return contact details, the nature of the concern, relevant dates and any reference number. Do not send patient records, government identification documents or confidential evidence through an initial unsecured email. Where required, our team will arrange an appropriate method for sharing sensitive material.

Applicable statutory time limits and responsibilities take precedence over any general website communications. Email addresses are contact routes and do not, by themselves, certify the appointment of a statutory officer or complaints committee.

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